Service Desk Coordinator

Paul Mitchell Schools; Pasadena (CA); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision

Paid sick and vacation time

Discounted professional products and services

Holiday bonuses

Job summary

A beauty school in Pasadena is seeking a full-time Beauty School Service Coordinator to manage guest interactions and support future professionals. The role requires strong organizational and communication skills, with a focus on guest service. The successful candidate will guide daily operations, ensuring a positive experience for guests and students alike. Benefits include health insurance, paid vacation, and holiday bonuses. A passion for the beauty industry is essential.

Qualifications

• Experience in guest service roles is essential.
• Strong organizational and coaching skills required.
• Proficient in cash management and drawer balancing.

Responsibilities

• Welcome guests and manage phone calls.
• Coach future professionals in guest service.
• Monitor inventory and ensure smooth service flow.

Skills

Guest service experience

Organization skills

Communication skills

Cash management

Inventory control

Teamwork skills

Computer software proficiency

Job description

Do you enjoy creating welcoming experiences, staying organized, and working in an environment full of creativity and purpose? Paul Mitchell The School Pasadena is hiring a full-time Beauty School Service Coordinator in Pasadena, CA to support our clinic classroom and serve as a key connection between guests, students, and staff. If you're passionate about the beauty industry and thrive in guest-focused roles, apply today!

As our Beauty School Service Coordinator, you'll earn a competitive wage of 18.04 per hour. We also offer excellent benefits and perks, including:

• Health, dental, and vision
• Paid sick and vacation time
• Discounted professional products and services
• Holiday bonuses

WHAT WE'RE LOOKING FOR

• Experience in guest service
• Excellent organization, coaching, and communication skills
• Previous cash management and drawer balancing experience
• Inventory control and product management experience
• Experience handling phone systems
• Skills in supervision, teamwork, documentation, and ROI
• Solid work history with verifiable references
• Honesty, professionalism, and passion for the beauty industry
• Basic computer software proficiency

YOUR NEW ROLE AS OUR BEAUTY SCHOOL SERVICE COORDINATOR

In this full-time position, you'll guide the daily rhythm of the clinic classroom, welcoming guests, managing phone calls and transactions, supporting Future Professionals with guest service coaching, monitoring inventory, and ensuring smooth service flow. Each day will bring new interactions where your organization, professionalism, and positive presence help create exceptional experiences from start to finish.