Clinic Classroom (Front Desk) Coordinator

Paul Mitchell Schools; Los Angeles (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading beauty school in Los Angeles is looking for a qualified Clinic Classroom (Front Desk) Coordinator. The ideal candidate will possess strong guest service and sales experience, with a passion for the beauty industry. Responsibilities include creating extraordinary guest experiences, mentoring students, and ensuring effective service flow. This role requires excellent communication and organizational skills. Join a vibrant educational environment that encourages personal and professional growth.

Qualifications

• Previous experience in guest service and sales is required.
• Must be self-motivated and able to inspire others.
• Effective communication and customer service resolution skills are essential.
• Experience handling high-volume phone calls.
• Basic computer skills and ability to balance cash drawers.

Responsibilities

• Create an extraordinary experience for guests and school visitors.
• Act as a mentor to Future Professionals.
• Support smooth guest service flow in the clinic.
• Maintain a clean, organized reception area.
• Provide exceptional customer service and mentorship to students.

Skills

Guest service experience

Communication skills

Organizational skills

Teamwork

Sales experience

Phone handling

Job description

Overview

Paul Mitchell The School Sherman Oaks is seeking a qualified Clinic Classroom (Front Desk) Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as FUNraising, team trainings, student clubs and activities, fashion shows, photo shoots and much more.

Clinic Classroom (Front Desk) Coordinator Role

Clinic Classroom (Front Desk) Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Clinic Classroom (Front Desk) Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.

Skills/Competencies Required

• Experience in guest service
• Organization, coaching, and communication skills
• Skills in teamwork, documentation, and return on investment
• Solid work history with verifiable references
• Passion for the beauty industry
• Honesty and professionalism
• Previous cash management and balancing cash drawers
• Experience in handling high volume phone calls preferred

Paul Mitchell The School Sherman Oaks is an equal opportunity employer.