Service Desk Coordinator

Paul Mitchell Schools; Las Vegas (NV); On-site; USD 19,000 - 22,000; Full time

Job summary

Paul Mitchell The School Las Vegas is seeking a full-time Service Desk Coordinator with excellent customer service and sales experience to answer phones, book appointments, and assist with guest and student services in a fast-paced clinic classroom.

As the first point of contact, you will greet guests, promote beauty products and services, maintain an organized desk, and help ensure smooth operations for day and night shifts. This hourly role offers $14-$16 per hour DOE and no weekend work.

Qualifications

• Previous sales and customer service experience (beauty industry a plus).
• Strong communication and organizational skills.
• Basic computer and telephone skills.
• Ability to work effectively in a team and provide positive guest experiences.

Responsibilities

• Greet guests and students warmly at the service desk.
• Book appointments and respond to inquiries promptly.
• Promote and sell beauty products and services.
• Maintain an organized and efficient service desk.

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Teamwork

Basic computer skills

Telephone skills

Job description

We are looking for a full-time Service Desk Coordinator with excellent customer service and sales experience to answer phones, book appointments, and assist with guest and student services in a fast-paced environment. As the first point of contact, you'll help create a welcoming environment and ensure smooth operations in our clinic classroom.

Key Responsibilities:

• Greet guests and students warmly, maintaining a welcoming service desk.
• Book appointments and respond to guest inquiries promptly.
• Promote and sell beauty products and services.
• Maintain an organized and efficient service desk.

Skills & Qualifications:

• Previous sales and customer service experience (beauty industry a plus).
• Strong communication and organizational skills.
• Basic computer and telephone skills.
• Ability to work effectively in a team and provide positive guest experiences.

Join our team and help create exceptional experiences for our guests and students!

Hourly Position: $14-$16 DOE

Currently hiring for both day and night shifts - No weekends

Paul Mitchell The School Las Vegas is an equal opportunity employer.