Service Desk Coordinator

Paul-Mitchell-the-School-Esani; Roswell (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health

Dental

Vision

Sick time

Vacation time

Discounted professional products and服务

Job summary

Paul Mitchell The School Esani in Roswell, GA is seeking a full-time Service Desk Coordinator who thrives in a fast-paced, guest-focused campus environment.

You will greet 30–50 guests daily, manage front desk schedules, answer questions, and serve as the central hub of communication for students, staff and visitors; a weekday schedule with competitive benefits awaits.

Qualifications

• Experience in the beauty industry.
• Customer service experience with a professional demeanor.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Greet 30–50 guests daily with warmth and professionalism.
• Manage front desk schedules and inquiries.
• Coordinate communication across campus for students, staff and guests.

Skills

Customer service

Beauty industry experience

Front desk duties

Job description

Are you ready to be the welcoming face of Paul Mitchell The School Esani in Roswell, GA? We're on the hunt for a full-time Service Desk Coordinator who thrives in a fast-paced, vibrant environment. This is your chance to be the cornerstone of our campus, ensuring every guest, student, and staff member feels valued the moment they arrive. If you're passionate about customer service and the beauty industry, this could be the administrative opportunity you've been waiting for!

Our team culture is upbeat, inclusive, and driven by a shared love for the beauty industry. You'll be surrounded by professionals who care deeply about education, growth, and making a positive impact. As our Service Desk Coordinator, you'll earn $17.50 per hour while enjoying a consistent weekday schedule. We also offer top-notch benefits and perks, including:

• Health

• Dental

• Vision

• Sick time

• Vacation time

• Discounted professional products and services

• Holiday bonuses

WHAT YOUR DAY IS LIKE

This is a full-time administrative position with shifts from 9:00 AM to 5:30 PM, Monday through Friday. Enjoy a consistent weekday schedule with weekends off!

As our Service Desk Coordinator, you'll be the welcoming face of our campus, greeting 30-50 guests daily with warmth and professionalism. You'll manage schedules, answer questions, and keep the front desk organized-all while being the central hub of communication and coordination. Your role is essential to creating a smooth, positive experience for students, staff, and guests alike.

WHO ARE WE?

Roswell, Georgia, known for its vibrant arts scene and thriving local businesses, is also home to Paul Mitchell The School Esani, an educational leader in the beauty industry. With top-tier programs in cosmetology, esthetics, and more, we give future beauty professionals the tools they need to hone their skills and build careers they're passionate about. As part of the renowned Paul Mitchell Schools network, our team enjoys a collaborative workplace and ample opportunities for professional development.

WHAT'S NEEDED FROM A SERVICE DESK COORDINATOR?

We're looking for someone who can work full-time while meeting the following qualifications:

• Experience in the beauty industry

• Customer service experience with a professional demeanor

• Ability to thrive in a fast-paced, team-oriented environment