Service Department Leader - Drive Profit & CSI

Morrie's Auto Group; Bellevue (NE); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with match

Medical coverage

HSA and plan options

Dental and vision coverage

PTO starting at 2 weeks

Life insurance

Disability coverage

Flexible spending plans

Job summary

Morrie's Auto Group in Bellevue, NE is seeking a Service Manager to lead the automotive service department, drive profitability and CSI, and manage Service Advisors. This role involves recruiting, training, payroll oversight, and ensuring OSHA-compliant, safe operations.

The ideal candidate has 3+ years of automotive management experience, strong communication, and proficiency with CDK and MS Office. Full-time position with benefits and opportunity for growth within a fast-growing Midwest

Qualifications

• Bachelor’s degree preferred in Business Administration, Management or related field.
• Minimum 3+ years automotive management experience or equivalent.
• Proven track record in delivering exceptional customer service.
• Strong use of MS Office (Outlook, Excel, Word) and general computer literacy.

Responsibilities

• Lead Service department to achieve profitability and CSI goals.
• Oversee Service Advisors; ensure timely follow-up and issue resolution.
• Recruit, interview, and develop service team members; provide on-the-job training.
• Support GM in store meetings and regular reporting of issues or concerns.
• Manage payroll processing for the department and maintain OSHA standards.
• Foster a safe and healthy work environment compliant with company policies.
• Demonstrate professional behavior with customers, co-workers, and vendors.
• Collaborate with leadership to meet manufacturer and company standards.

Skills

Customer service

Communication skills

Professional presentation

Attention to detail

Team development

Automotive management

CDK knowledge

PC proficiency

Education

Business degree

Related field degree

Tools

CDK

Job description

Morrie's Auto Group in Bellevue, NE is seeking a Service Manager to lead the automotive service department, drive profitability and CSI, and manage Service Advisors. This role involves recruiting, training, payroll oversight, and ensuring OSHA-compliant, safe operations.

The ideal candidate has 3+ years of automotive management experience, strong communication, and proficiency with CDK and MS Office. Full-time position with benefits and opportunity for growth within a fast-growing Midwest