Automotive Service Manager — Lead a Winning Service Team

Kunes Auto Group; Lake Geneva (WI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company M"

Paid Time Off

Life Insurance

Employee Assistance Program

Daily Pay Options

Employee Discounts on Vehicles, Parts,

Ongoing Training and Professional/Dev

Career Advancement Opportunities

Job summary

Kunes Auto Group is seeking an experienced Automotive Service Manager to lead our service department. You will oversee daily operations, ensure clear communication with customers, and drive efficient, profitable service performance.

Join a growing Midwest dealership group that offers competitive pay with commission, comprehensive benefits, and career advancement opportunities across 40+ locations. If you’re a proven leader who values service and teamwork, we’d like to meet you.

Qualifications

• 2+ years of experience in automotive service or a dealership service department
• Strong leadership and ability to coach, motivate, and hold a team accountable
• ASE certifications or technical/trade school preferred
• Strong customer service and computer skills
• Valid driver’s license with a clean driving record

Responsibilities

• Lead and support the service department team to deliver an outstanding customer experience
• Greet and communicate with customers regarding vehicle concerns, diagnoses, and repair recommendations
• Oversee diagnosis and repair processes to ensure accuracy and quality
• Keep customers updated throughout the service process, from drop-off to delivery
• Manage service department scheduling, workflow, and productivity
• Monitor department performance, including sales, profitability, and customer satisfaction
• Ensure compliance with manufacturer and dealership service standards
• Coach and develop service advisors and technicians

Skills

Leadership

Customer service

Computer skills

Math skills

Experience in auto service

Education

High school diploma or equivalent

ASE certification preferred

Trade school diploma

Job description

Kunes Auto Group is seeking an experienced Automotive Service Manager to lead our service department. You will oversee daily operations, ensure clear communication with customers, and drive efficient, profitable service performance.

Join a growing Midwest dealership group that offers competitive pay with commission, comprehensive benefits, and career advancement opportunities across 40+ locations. If you’re a proven leader who values service and teamwork, we’d like to meet you.