Service Department Leader — Drive Excellence & Growth

Raylaethem; Detroit (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Excellent compensation

Health Benefits

401K

Paid Vacation

Paid Holidays

Advancement opportunities

Stable, growing organization

Job summary

Ray Laethem in Detroit is searching for a Service Manager to lead and develop the service department. The ideal candidate will have strong leadership potential, operational discipline, and a commitment to exceptional customer service.

You will be responsible for enhancing service lane efficiency, coaching advisors, and ensuring an exemplary customer experience. Join a stable and growing organization committed to future leadership development.

Qualifications

• Experience in leading a service department or similar role.
• Ability to coach and develop service advisors.
• Strong focus on customer service excellence.

Responsibilities

• Develop and coach service advisors.
• Enhance customer experiences.
• Drive service lane efficiency.
• Lead team through influence and accountability.

Skills

Leadership potential

Operational discipline

Strong customer skills

Problem-solving

People management

Job description

Ray Laethem in Detroit is searching for a Service Manager to lead and develop the service department. The ideal candidate will have strong leadership potential, operational discipline, and a commitment to exceptional customer service.

You will be responsible for enhancing service lane efficiency, coaching advisors, and ensuring an exemplary customer experience. Join a stable and growing organization committed to future leadership development.