Automotive Service Manager: Lead Growth & Excellence

Dondelingerchev; Grand Rapids (MN); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Comprehensive benefits (health, dental, vision, 401(k), paid time off)

Competitive compensation package

Job summary

Dondelingerchev in Grand Rapids, MN is seeking a Service Manager to lead their service department. This role focuses on coaching a talented team while overseeing daily operations and driving customer satisfaction.

The ideal candidate will bring proven experience in automotive service management, strong leadership qualities, and an understanding of service operations. Dondelingerchev offers a competitive compensation package along with benefits, and an opportunity to grow with a locally owned dealership.

Qualifications

• Proven experience as a Service Manager or strong Assistant Service Manager in automotive.
• Deep understanding of fixed operations metrics and manufacturer processes.
• Ability to lead and develop a team.

Responsibilities

• Lead, coach, and develop a talented team of service advisors.
• Oversee daily service operations and workflow.
• Drive customer satisfaction and profitability metrics.
• Manage warranty claims and parts inventory coordination.

Skills

Leadership

Customer service

Service operations knowledge

Communication skills

Problem-solving

Job description

Dondelingerchev in Grand Rapids, MN is seeking a Service Manager to lead their service department. This role focuses on coaching a talented team while overseeing daily operations and driving customer satisfaction.

The ideal candidate will bring proven experience in automotive service management, strong leadership qualities, and an understanding of service operations. Dondelingerchev offers a competitive compensation package along with benefits, and an opportunity to grow with a locally owned dealership.