Service Department Lead – Automotive & Truck Care

Northwest-Tire; Bemidji (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

On-call opportunities

Room for advancement

Overtime opportunities

Job summary

Northwest Tire in Bemidji, MN is seeking a Service Advisor to oversee the daily operations of the Service Department. The role requires strong communication with customers and staff and the ability to present diagnostic findings clearly.

Hours typically 7:30am–5:30pm, rotating Saturdays, with on-call coverage for after-hours service calls. Competitive pay and full benefits are offered, with room for advancement within the company's growing network.

Qualifications

• Strong communication and interpersonal skills with customers and employees alike.
• Ability to develop instant rapport with customers and employees.
• Strong presentation and diagnostic abilities.
• Experience overseeing daily service department operations.

Responsibilities

• Oversee the everyday operations of the Service Department.
• Customer-facing advisory duties and coordination with technicians.
• Assist in scheduling and maintaining efficient service flow.
• Support training and development of staff as needed.

Skills

Communication skills

Interpersonal skills

Diagnostic abilities

Presentation skills

Tools

Computer skills

Job description

Northwest Tire in Bemidji, MN is seeking a Service Advisor to oversee the daily operations of the Service Department. The role requires strong communication with customers and staff and the ability to present diagnostic findings clearly.

Hours typically 7:30am–5:30pm, rotating Saturdays, with on-call coverage for after-hours service calls. Competitive pay and full benefits are offered, with room for advancement within the company's growing network.