Service Advisor

Northwest-Tire; Bemidji (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

On-call opportunities

Room for advancement

Overtime opportunities

Job summary

Northwest Tire in Bemidji, MN is seeking a Service Advisor to oversee the daily operations of the Service Department. The role requires strong communication with customers and staff and the ability to present diagnostic findings clearly.

Hours typically 7:30am–5:30pm, rotating Saturdays, with on-call coverage for after-hours service calls. Competitive pay and full benefits are offered, with room for advancement within the company's growing network.

Qualifications

• Strong communication and interpersonal skills with customers and employees alike.
• Ability to develop instant rapport with customers and employees.
• Strong presentation and diagnostic abilities.
• Experience overseeing daily service department operations.

Responsibilities

• Oversee the everyday operations of the Service Department.
• Customer-facing advisory duties and coordination with technicians.
• Assist in scheduling and maintaining efficient service flow.
• Support training and development of staff as needed.

Skills

Communication skills

Interpersonal skills

Diagnostic abilities

Presentation skills

Tools

Computer skills

Job description

Service AdvisorNorthwest Tire is a local regionally owned company who has been in business for over 45 years with experience in the automotive, commercial, and wholesale tires, and repair work. We have 25 locations serving the upper Midwest.We are now hiring positions in passenger & light truck tires, commercial and truck & farm tires and in wholesale distribution. Tires are not our only specialty. We do general automotive & light truck repairs such as tire rotation, tire purchasing, oil & lube services, general repair on commercial medium trucks such as brakes, alignments, farm service calls, wheels, and rims. We have a wholesale division as well.We employee over 300 employeesRetail Commercial centers (Automotive and Light Trucks)Commercial Truck and Farm Centers (Implement and Off the road tires – OTR)Wholesale distribution warehousesBandag Retread Truck Tire manufacturing centersJob DescriptionApplicant should possess organizational skills, automotive mechanical knowledge, ability to train employees, computer skills and the desire to succeed. Duties will be to oversee the everyday operations of the Service Department.Competitive Pay and Benefit Package:Health, Dental, & Vision insuranceEarn PTO (Paid Time Off) starts immediate and can be used after 90 days.Most jobs are rotating Saturdays, No Sundays. Hours of operation may vary but are generally 7:30am - 5:30pm, plus on call for after hour service calls.Overtime available when needed. Room for advancement.Job QualificationsStrong communication and interpersonal skills with customers and employees alike.Ability to develop instant rapport with customers and employees.Strong presentation and diagnostic abilities.