Service Advisor | Auto Repair Guidance & Customer Care

Manley Tire and Oil Service; Beaver Creek (MN); On-site; USD 42,000 - 66,000; Full time

Job summary

Manley Tire and Oil Service in Minnesota is seeking a friendly and knowledgeable Service Advisor to join our family-owned shop. You will greet customers, listen to vehicle concerns, explain repair needs in plain language, and prepare cost estimates.

Collaborate with technicians and parts staff to keep jobs moving, track progress, obtain customer approvals, and provide exceptional service. This role emphasizes clear communication and honest work ethic in our local community.

Responsibilities

• Greet customers and listen to their vehicle concerns.
• Explain repair needs and technician findings in plain language.
• Write repair orders and prepare cost estimates.
• Review repairs and costs with customers.
• Get customer approval before work begins.
• Work with technicians and parts staff to keep jobs moving.
• Track repair progress and keep customers informed.
• Recommend needed repairs and maintenance.
• Provide friendly, professional customer service.

Job description

Manley Tire and Oil Service in Minnesota is seeking a friendly and knowledgeable Service Advisor to join our family-owned shop. You will greet customers, listen to vehicle concerns, explain repair needs in plain language, and prepare cost estimates.

Collaborate with technicians and parts staff to keep jobs moving, track progress, obtain customer approvals, and provide exceptional service. This role emphasizes clear communication and honest work ethic in our local community.