Automotive Service Advisor — Customer Care, Growth & Benefits

Billion Automotive; Worthington (MN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Job summary

Billion Automotive in Worthington, MN is seeking an Automotive Service Advisor. This full-time role involves scheduling service appointments, greeting customers, collecting vehicle information, and documenting problems clearly on repair orders.

You will reference service history, inspect vehicles, and recommend additional needed service, while advising customers on car care and delivering accurate labor and parts estimates. Competitive benefits follow.

Qualifications

• Prior experience in an automotive dealership strongly preferred.
• Strong organizational and communication skills.
• Ability to multi-task in a fast-paced environment.
• Valid driver's license/acceptable driving record.

Responsibilities

• Schedule service appointments.
• Greet customers and obtain vehicle information.
• Write customer vehicle problems accurately and clearly on repair orders.
• Refer to service history, inspect the vehicle, and recommend additional needed service.
• Advise customer on the care of cars.
• Provide complete and accurate written cost estimate for labor and parts.
• Checks on the progress of repair throughout the day and inform the customer.
• Implement and maintain service marketing program.
• Review and close repair orders.
• Keep service department forms, menus, and pricing guides up-to-date.
• Implement a quality control process to eliminate comebacks.
• Other duties as assigned.

Skills

Organizational skills

Communication skills

Multitasking

Driver's license

Job description

Billion Automotive in Worthington, MN is seeking an Automotive Service Advisor. This full-time role involves scheduling service appointments, greeting customers, collecting vehicle information, and documenting problems clearly on repair orders.

You will reference service history, inspect vehicles, and recommend additional needed service, while advising customers on car care and delivering accurate labor and parts estimates. Competitive benefits follow.