Service Department BDC Associate

Volkswagen of America, Inc.; Countryside (IL); On-site; USD 36,000 - 46,000; Full time

Job summary

Volkswagen of America, Inc. is seeking outgoing Service BDC Associates to join our fast-paced dealership team. You will work with Service Managers and Advisors to set, confirm, and follow up on all service appointments and visits.

If you have excellent telephone skills, a willingness to learn, and enjoy helping customers, we want to meet you. Bi-lingual applicants are encouraged to apply and we provide training and ongoing support.

Qualifications

• Excellent phone and communication skills.
• Working knowledge of a computer.
• Positive attitude and serious work ethic.
• Strong team player.
• Goal Oriented.
• Bi-lingual individuals encouraged to apply.

Responsibilities

• Service BDC Associates work with our Service Managers and Service Advisors to set, confirm, and follow up on all appointments and visits to our Service Centers.

Skills

Phone skills

Computer literacy

Positive attitude

Team player

Goal oriented

Bilingual encouraged

Job description

This is your chance to be a part of one of the fastest growing automobile dealer groups. Our company offers a team environment, great benefits, and ongoing training/support for our associates. The ideal candidate must have the desire to join a fast paced organization with high standards.

We are currently seeking outgoing and energetic Service Business Development Center (BDC) Associates. We are looking for individuals with experience, but we are always willing to train the right person. If you have strong customer service skills, a willingness to learn and enjoy helping people - we want to meet you! Candidates must be well-spoken and have excellent telephone skills.

Service BDC Associates work with our Service Managers and Service Advisors to set, confirm, and follow up on all appointments and visits to our Service Centers.

PREVIOUS OR CURRENT DEALERSHIP BDC EXPERIENCE IS STRONGLY PREFERRED.

Requirements:

• Excellent phone and communication skills
• Working knowledge of a computer
• Positive attitude and serious work ethic
• Strong team player
• Goal Oriented
• Bi-lingual individuals encouraged to apply