Service Department Administrative Coordinator (In-Office)

TriState HVAC Equipment LLP.; West Conshohocken (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) plan

Paid vacation, holidays and PTO

Job summary

TriState HVAC Equipment Company, LLC is seeking a full-time Administrative Assistant to support the Service Department in the West Conshohocken, PA office. The role focuses on handling service calls, coordinating tasks, data entry, and keeping service operations organized.

The ideal candidate will have prior office experience, strong MS Office skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Experience in an administrative or office support role is required.
• Experience in service, field-service, or trade environment is highly preferred.
• Strong data entry with high accuracy and ability to learn new software.
• Proficient in Microsoft Office and comfortable with multiple tasks in fast-paced environment.
• Excellent verbal and written communication.
• Reliable, punctual, in-office availability 8:30 AM–5:00 PM, Monday–Friday.

Responsibilities

• Answer service-related phone calls.
• Provide backup support to coordinators.
• Process Work Authorization forms.
• Create Service Jobs.
• Accounts Payable data entry.
• Organize travel arrangements for technicians.
• Assist with training registration.
• Update technician certifications in software.
• Technician onboarding items – PO#s for tools and truck stock, Park Mobile set Up.

Skills

Data entry

Organizational skills

Communication

Time management

Attention to detail

Confidentiality

Reliability

Punctuality

Tools

Microsoft Office Suite

Word

Excel

Outlook

Job description

TriState HVAC Equipment Company, LLC is seeking a full-time Administrative Assistant to support the Service Department in the West Conshohocken, PA office. The role focuses on handling service calls, coordinating tasks, data entry, and keeping service operations organized.

The ideal candidate will have prior office experience, strong MS Office skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.