In-Office Administrative Specialist - Growth & Team Focus ($29-$35/hr)

Synergy3; Philadelphia (Philadelphia County); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Career growth opportunities

Job summary

Synergy3 in Philadelphia is seeking an Administrative Assistant for an in-office role. The successful candidate will manage customer records, coordinate with technicians, and support sales orders while delivering exceptional service.

Ideal applicants hold a high school diploma, have at least 1 year of customer service experience, and possess strong organizational and communication skills. HVAC, plumbing, and ERP experience are a plus.

Qualifications

• High School diploma or equivalent education required; college-level education preferred.
• Minimum of 1 year of customer service experience, preferably in a project management role.
• Knowledge of HVAC, plumbing, and electrical contracting is a plus.
• Working knowledge of Oracle, NetSuite, and ERP CRM is strongly preferred.
• Excellent organizational, interpersonal, and communication skills.
• Ability to multitask, prioritize, and meet project deadlines.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Customer creation / Creation of sales orders
• Maintain Customer Records
• Coordinate with technicians and other teams
• Maintain regular communication with clients
• Handle basic functions within Oracle NetSuite
• Collaborate with core office team members to maintain efficient project workflow
• Provide exceptional customer service, resolving customer complaints or issues promptly
• Must be willing to drive to the township to drop off permits

Skills

Customer service

Organization

Communication

Multitasking

Education

High School diploma or equivalent

College-level education preferred

Tools

Oracle NetSuite ERP CRM

Job description

Synergy3 in Philadelphia is seeking an Administrative Assistant for an in-office role. The successful candidate will manage customer records, coordinate with technicians, and support sales orders while delivering exceptional service.

Ideal applicants hold a high school diploma, have at least 1 year of customer service experience, and possess strong organizational and communication skills. HVAC, plumbing, and ERP experience are a plus.