Service Delivery & Project Orchestrator

Zohorecruit; Andover (MN); On-site; USD 70,000 - 95,000; Full time

Job summary

Zohorecruit is seeking a Service Delivery Manager in Andover, United States to coordinate service and project delivery activities, including intake, scheduling, resource coordination, procurement, and communication with customers, technicians, and internal teams.

The role emphasizes planning, program execution, and ownership of the delivery process within a fast-paced environment, requiring strong organizational and multitasking capabilities and experience with service operations and related

Qualifications

• Familiarity with the systems we support and the components within
• Strong interpersonal skill in high-pressure situations
• Exceptional communication skills - verbal and written

Responsibilities

• Planning and preparation for core service execution teams
• Ownership of all coordination for core service delivery
• Work Order creation and lifecycle management
• Cross-functional collaboration and communication to ensure streamlined delivery
• Direct support of customers
• Operational excellence and world class service delivery

Skills

Multitasking

Program management

Coordination

Communication

Organizational skills

Agile mindset

Tools

Microsoft Office

Genesys

Job description

Zohorecruit is seeking a Service Delivery Manager in Andover, United States to coordinate service and project delivery activities, including intake, scheduling, resource coordination, procurement, and communication with customers, technicians, and internal teams.

The role emphasizes planning, program execution, and ownership of the delivery process within a fast-paced environment, requiring strong organizational and multitasking capabilities and experience with service operations and related