IT Intern

Gerken Companies; Napoleon (OH); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Hands-on experience with real IT systems

Opportunities to learn from experienced IT professionals

Flexible scheduling based on academic commitments

Job summary

A leading service provider in Ohio is seeking an IT Intern for a part-time summer internship. This role offers approximately 24 hours per week, focusing on providing hands-on support across hardware, software, and networking systems. Ideal candidates are currently enrolled in an IT program or have related experience. The internship promises exposure to real IT challenges and encourages professional growth in a supportive environment.

Qualifications

• Currently enrolled in an IT-related program or at least 6 months of related IT experience.
• Interest in learning about IT systems, networks, and support.
• Basic understanding of Windows operating systems, Office 365, and PC hardware.

Responsibilities

• Provide end-user support for desktop systems and applications.
• Assist with basic troubleshooting for network systems.
• Help identify, document, and report system issues.

Skills

Interest in learning about IT systems

Basic understanding of Windows operating systems

Strong communication skills

Ability to multitask

Dependability

Education

Currently enrolled in an IT-related program

Tools

Office 365

PC hardware

Job description

At The Gerken Companies, we’re more than a collection of business units — we’re a team built on strong values and a commitment to doing things the right way.

Our values guide how we work every day:

• Integrity in every decision, from operations to customer service
• Safety as a shared responsibility across every site and team
• Shared success that creates stability for our people and strong partnerships
• Professional development through training, mentorship, and empowering our teams to grow
• Community support because we live where we work and care about the places we serve

If you're ready to learn, explore the IT field, and gain hands‑on experience with a company that values growth and teamwork—this could be the opportunity for you!

About the Role

We’re hiring an IT Intern to assist our Information Technology team with hands‑on support for hardware, software, networking, and company systems. You’ll work alongside experienced IT professionals, gain exposure to business‑critical systems, and see how technology supports daily operations across multiple locations.

This part‑time, summer internship is approximately 24 hours per week, providing flexibility while helping you build real‑world IT skills.

What You’ll Do

• Provide end‑user support for desktop systems, applications, and voice communication tools
• Assist with basic troubleshooting for LAN, WAN, and network systems
• Support PC hardware, operating systems, and software installations
• Help identify, document, and report system issues
• Monitor antivirus tools and assist with malware/spyware cleanup
• Assist with inventory of hardware, software versions, and system configurations
• Help maintain documentation for IT infrastructure
• Support IT projects following company methodology
• Provide basic training to users on company‑approved software
• Travel occasionally with IT staff to job sites or business locations
• Perform additional duties as assigned

Physical Requirements

• Prolonged periods of sitting and standing
• Ability to lift and move items up to 10 pounds
• Ability to safely access and navigate office and job site environments

What You Bring

• Currently enrolled in an IT‑related program or at least 6 months of related IT experience
• Interest in learning about IT systems, networks, and support
• Basic understanding of Windows operating systems, Office 365, and PC hardware
• Familiarity with networking concepts, antivirus tools, and mobile device configuration
• Strong communication skills and a professional, team‑oriented attitude
• Ability to multitask and work efficiently in a fast‑paced environment
• Dependability, willingness to learn, and commitment to safety

What We Offer

• Hands‑on experience with real IT systems
• Opportunities to learn from experienced IT professionals
• Exposure to multiple areas within the organization
• A supportive environment focused on developing your skills
• Competitive pay
• Flexible scheduling based on academic commitments

Ready to kick‑start your career and gain real‑world IT experience? Apply today and join a team that values learning, safety, and growth!

The Gerken Companies is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at

• Phone: [phone]
• Email: [e-mail]

Equal Opportunity Employer, including disabled and veterans.

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