Account Management Intern

Werner Management Inc; Omaha (NE); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical, dental & vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Job summary

Werner Enterprises in Omaha, Nebraska, offers a 11-week paid summer internship that blends classroom learning with hands-on logistics experience. The program is based at our Corporate Headquarters in Omaha, with some remote or off-site opportunities possible.

Interns will participate in real-world projects, gain exposure to transportation operations, and receive housing assistance where available. You will work on account management and logistics coordination, collaborating with teams to

Qualifications

• Currently attending an accredited college or university at a Junior level in attempts to receive a Bachelor's degree in Business Administration with an emphasis in Logistics/Transportation, Management, or Marketing.
• Previous customer service experience preferred.
• Strong communication and organizational skills.
• Ability to understand account management.
• Ability to prioritize and coordinate multiple tasks simultaneously.
• Strong research and analytical skills.
• Skill in planning and time management.

Responsibilities

• Manage a customer account, or accounts, serving as the primary point of contact for all account management-related inquiries and issues.
• Coordinate the transportation of goods, including scheduling loads, arranging pickups and deliveries, and tracking shipments to ensure timely delivery.
• Proactively communicate with customers to provide updates on load status, address any concerns or issues, and ensure overall satisfaction.
• Collaborate with internal teams to resolve any issues and ensure smooth execution of transportation services.
• Identify opportunities to optimize logistics processes and improve efficiency, both internally and for customers.
• Stay informed about industry trends, regulations, and best practices to continuously improve service offerings and remain competitive in the market.
• Complete a group project with the other summer interns as specified by the Director of Implementation.
• Perform other related duties as assigned by supervisory personnel.

Skills

Strong communication

Organizational skills

Task prioritization

Research & analytics

Education

Bachelor's degree in Business Administration with emphasis in Logistics/Transportation, Management, or Marketing

Job description

Our summer internship program is an excellent opportunity to tie what you have learned in the classroom into real-world experience. The program consists of an 11-week immersion into Werner Enterprises.

Internship Overview

Paid internship that includes dedicated job training and learning opportunities Located at our Corporate Headquarters in Omaha, Nebraska (some remote and off-site opportunities may be available) Collaborative, inclusive work environment Real-world experience Paid housing/housing assistance may be available.

Responsibilities

• Manage a customer account, or accounts, serving as the primary point of contact for all account management-related inquiries and issues.
• Coordinate the transportation of goods, including scheduling loads, arranging pickups and deliveries, and tracking shipments to ensure timely delivery.
• Proactively communicate with customers to provide updates on load status, address any concerns or issues, and ensure overall satisfaction.
• Collaborate with internal teams to resolve any issues and ensure smooth execution of transportation services.
• Identify opportunities to optimize logistics processes and improve efficiency, both internally and for customers.
• Stay informed about industry trends, regulations, and best practices to continuously improve service offerings and remain competitive in the market.
• Complete a group project with the other summer interns as specified by the Director of Implementation.
• Perform other related duties as assigned by supervisory personnel.

Qualifications

• Currently attending an accredited college or university at a Junior level in attempts to receive a Bachelor's degree in Business Administration with an emphasis in Logistics/Transportation, Management, or Marketing.
• Previous customer service experience preferred.
• Strong communication and organizational skills.
• Ability to understand account management.
• Ability to prioritize and coordinate multiple tasks simultaneously.
• Strong research and analytical skills.
• Skill in planning and time management.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans.

• medical, dental and vision plans.
• 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.

We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Werner Enterprises, Inc. delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada.

With 2025 revenues of nearly $3.0 billion, a modern truck and trailer fleet, more than 14,500 talented associates and our innovative Werner EDGE technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service.

Werner provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. Werner embraces inclusion as a core value and manages key risks and opportunities through a balanced sustainability strategy.