Service Coordinator & Training Lead

Meijer; South Haven (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is hiring a Service Coordinator to support store operations, training, and team development in a fast-paced retail environment. You will coordinate handoffs between shifts, monitor department actions, and mentor teammates as part of a leadership-driven team.

The role emphasizes communication, organization, and a proactive approach to operational excellence within the Meijer rewards program and store-wide initiatives.

Qualifications

• Completion of the Service Coordinator training curriculum.
• Ability to operate cash register system and financial services equipment.
• Strong communication and customer service skills.
• Organizational and multi-tasking abilities; physical activity as needed.

Responsibilities

• Communicate effectively with peer leadership for smooth handoff between shifts.
• Perform survival walk of the department and shift-to-shift hand-off when leadership is absent.
• Coordinate and drive actions involving monitoring and control of shrink and financial outcomes.
• Elevate concerns to leadership as they arise.
• Lead participation in community programs and engage team member groups.
• Serve as a certified trainer for team members in their span of care.
• On-the-job training and mentoring for teammates.
• Serve as SME for market programs, pilots, and development initiatives.
• Assign tasks to team members within department and follow up on completion.

Skills

Communication skills

Customer oriented

Organized

Detail oriented

Sense of urgency

Multi-tasking

Education

Service Coordinator training curriculum

Tools

Cash register system

Financial services equipment

Job description

Meijer is hiring a Service Coordinator to support store operations, training, and team development in a fast-paced retail environment. You will coordinate handoffs between shifts, monitor department actions, and mentor teammates as part of a leadership-driven team.

The role emphasizes communication, organization, and a proactive approach to operational excellence within the Meijer rewards program and store-wide initiatives.