Service Coordinator - Pressure Protection

John H. Carter Company; Broken Arrow (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

A prominent repair services company in Broken Arrow, Oklahoma is seeking a Sales professional to manage customer interactions and support various internal teams. Responsibilities include handling correspondence, researching repair parts, ensuring alignment with production, and supporting the accounting department. The ideal candidate should have a high school diploma or equivalent, be a team player, and possess strong relationship-building skills. Full-time, on-site position with a focus on customer commitment and regular attendance.

Qualifications

• Ability to handle correspondence from external and internal customers promptly.
• Team player who works well in a group setting.
• Strong relationship-building skills.

Responsibilities

• Receive correspondence from customers and handle it timely.
• Research necessary repair parts based on past histories.
• Support accounting department with invoices and general customer information.
• Attend required trainings and participate in on-call rotation.
• Procure product information for customers.

Education

Community College/Vo-Tech or better

High School or better

Job description

Job Category: Sales

Requisition Number: REPAI002640

• Posted : April 9, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Job Description

• Receive correspondence from external and internal customers which must be handled on a timely basis.
  • Tasks will include RFQs, factory support, delivery expediting.
• Research and identify necessary repair parts based off of past histories
• Ensure that inside efforts are aligned with the production team
• Support JHC accounting department with problem invoices, returns, and general customer account information
• Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
• Work closely with and support the JHC product principals when required to do so
• Attend and participate in required trainings
• Participate in the after‑hour and weekend ‘On‑Call’ rotation
• Procure product and product information for customers
• Be a team player, and work well as group
• Accurately complete quotes, order entry, and purchase orders
• Always build and cultivate solid relationships
• Regular and predictable attendance is essential for this position.

Qualifications

Education

Required

Community College/Vo-Tech or better.

High School or better.

Equal Opportunity Employer
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