Service Coordinator II-Evening Star Villa

00212 National Church Residences; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical & Rx options

Health Savings / Flexible Spending

Parental Leave

Dental & Vision

Life & Disability insurance

Retirement plan

Tuition reimbursement

Paid Time Off & Holidays

Job summary

National Church Residences in Houston, TX seeks a Service Coordinator to advocate for residents and coordinate supportive services. The role engages with community providers, develops resource directories, and sponsors health-related educational events to improve quality of life for seniors.

Ideal candidates hold a Bachelor's in social work and have 2+ years of experience delivering social services to elderly populations, with a proven ability to navigate community resources and deliver

Qualifications

• Education: Bachelor's degree in social work or a related field preferred.
• Two+ years delivering social services to elderly or family populations preferred; knowledge of local resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver results for residents.

Responsibilities

• Advocate for residents and coordinate services to meet needs.
• Coordinate programs and activities for residents.
• Liaise with community agencies and service providers; identify discounts.
• Identify low-cost providers and negotiate discounts.
• Engage residents to identify needs and refer to community services.
• Develop a Resource Directory of state/local providers.
• Sponsor educational events on health care, agency support, life skills, and referrals.
• Provide quality customer service and address resident concerns.
• Assist residents in accessing housekeeping, meals, transportation, and other services.
• Monitor and relay resident feedback to teams; maintain relationships internally and externally.

Skills

Advocacy

Organizing

Problem solving

Community networking

Education

Bachelor's degree in social work

Job description

Job Description: Work Type: Full time- 40 hours a week Location: Evening Star Villa-62 units located at11800 South Glen Dr Houston, TX 77099 National Church Residences is the nation’s largest provider of affordable senior housing and health care services. We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents.
• Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience: Two or more years of experience delivering social services to elderly and/or family populations preferred. Working knowledge of supportive services and local community resources. Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Benefits

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
• Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.
• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
• Parental Leave paid at 100% for four weeks.
• Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers.
• Company provided Life & ADD insurance and Disability coverage.
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off (PTO) and 9 paid Holidays.

*Programs vary depending on Full Time, Part Time or Contingent Status #jointhemission2

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

Serving more than 46,000 seniors through housing and health care services Working toward our vision of better living for 100,000 seniors by 2030, wherever they call home 360+ communities across the U.S.

Nation’s largest nonprofit provider of affordable senior housing and largest manager of service coordinators Residential senior communities, home and community-based services, and permanent supportive housing for formerly homeless and disabled individuals

Why work with us

We hire for potential and give you the resources to do your best work and grow A caring team that supports one another and encourages high performance Your best career move starts here. View our senior living job opportunities.