Service Coordinator II-Evening Star Villa

National Church Residences; Houston (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Life Insurance

Flexible Spending Accounts

Well-being Programs

PTO & Holidays

Job summary

National Church Residences is seeking Service Coordinators to advocate for residents and coordinate programs that enhance living and care for seniors. You will serve as a liaison with community agencies, identifying low-cost services and negotiating discounts while engaging residents to assess needs and refer them to appropriate resources.

Prospective team members should have a Bachelor’s degree in social work or related field and 2+ years of social service experience with seniors or families.

Qualifications

• Bachelor’s degree in social work or a related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate for residents, organize services, and deliver measurable results.
• Coordinate programs and activities for residents.
• Liaise with community agencies and negotiate discounts for services.
• Engage residents to identify needs and refer to community resources.

Skills

Advocacy

Community resources

Customer service

Liaison

Education

Bachelor’s degree in social work

Job description

Job Description:

Work Type: Full time- 40 hours a week

Location : Evening Star Villa-62 units located at11800 South Glen Dr
Houston, TX 77099

National Church Residences is the nation’s largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience:

• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx–3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.Complimented with a Healthcare Flexible Spending AccountorEmployer funded Health Savings Account. Includes Fertility & Family Building Support,Weight Management, andChronic Condition Support.Parental Leave paid at 100% for four weeks. Coverage begins first of the month following your date of hire!

• Dental&Vision coverage for you and your family with Nationwide providers.
• Company providedLife & ADD insurance and Disability coverage.
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance,Hospital Indemnity,Critical Illness, andPet Coverage.
• Flexible Spending Accountsfor Dependent Care (with company match) and Transportation & Parking .
• Well-being Programs including an enhanced EAP with mental health and work-life support,tobacco cessation, andWell-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over timeand an _ additional _ company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off (PTO) and9 paid Holidays.

*Programs vary depending on Full Time, Part Time or Contingent Status #jointhemission2

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.