Service Coordinator I - Edgewood Village and Elk Riverview Terrace

National Church Residences; Edgewood Village (IN); Sur place; USD 22 000 - 31 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental & Vision coverage

Life Insurance

Disability Insurance

Flexible Spending Accounts

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Holidays

Résumé du poste

National Church Residences seeks Service Coordinators to support two senior apartment communities and advance better living and care for residents. The role emphasizes advocacy, coordinating programs, and linking residents with community services while fostering partnerships with local providers.

You will develop resources, sponsor health- and life-skills events, and ensure high-quality service. A bachelor’s in social work or related field is preferred, with several years of relevant experience.

Qualifications

• Bachelor’s degree in social work or a related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.

Responsabilités

• Advocate, organize, problem-solve, and deliver results for residents.
• Coordinate programs and activities for residents.
• Liaise with community agencies, network with service providers, and seek low-cost options.
• Engage residents to identify needs and refer to community services.
• Develop a Resource Directory with local/state providers.
• Sponsor educational events on health care, support services, life skills.
• Provide quality customer service to residents and assist with basic needs.
• Assist residents in utilizing community services such as meals, transportation, and day care.
• Monitor and relay feedback from residents and families.
• Manage internal and external relationships with clear communication.

Connaissances

Advocacy

Organization

Problem-solving

Customer service

Communication

Formation

Bachelor’s degree in social work or related field

Description du poste

Job Description:

Competitive Pay – Awesome Benefits!

Work Type: Full Time– 35 hours per week

Pay: $19.00 per hour

Location: This position supports 2 buildings:

Edgewood Village - 34 units, located at 40 Edgewood Ave., Richwood, WV 26261

Elk Riverview Terrace - 36 units, located at 1 South Main St., Weber Springs WV 26288

Schedule: Monday through Friday, 7 hour days, spending 3 days at one building and 2 days at the other, with a rotating schedule.

Edgewood Village and Elk Riverview Terrace are senior apartment communities with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation’s largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience:

• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx– 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and you’re family
  • Complimented with aHealthcare Flexible Spending AccountorEmployer funded Health Savings Account
  • IncludesFertility & Family Building Support,Weight Management, andChronic Condition Support
  • Parental Leave paid at 100%for four weeks
  • Coverage begins first of the month following your date of hire!
• Dental&Visioncoverage for you and your family with Nationwide providers
• Company providedLife & ADDinsurance andDisabilitycoverage
• Voluntary benefitssuch asLife & ADDfor you and your family,Accident Insurance,Hospital Indemnity,Critical Illness, andPet Coverage
• Flexible Spending Accountsfor Dependent Care (with company match) and Transportation & Parking
• Well-being Programsincluding an enhanced EAP withmental health and work-life support,tobacco cessation, andWell-Being Your Waywhich offers up to$1000/year in rewards & reimbursements!
• 3-4-5 Retirement Programofferingimmediate company funding at 3%, increasing up to 5% over timeand an _ additional _ company match up to 5%when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and9 paid Holidays

*Programs vary depending on Full Time, Part Time or Contingent Status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.