Service Coordinator-Newberry Heights

National Church Residences; Memphis (TN); On-site; USD 25,000 - 38,000; Part time

Benefits offered by this job

Medical insurance

Rx coverage

Dental coverage

Vision coverage

Life and disability insurance

Flexible Spending Accounts

Well-being programs

PTO and holidays

Tuition reimbursement

Job summary

National Church Residences is seeking a Service Coordinator in Memphis to advocate for residents, organize activities, and connect residents with local services. The role emphasizes collaboration with community providers and creating access to care and support.

You will engage residents, document needs, and sponsor educational events while delivering high-quality customer service and coordinating transportation, meals, and other life services.

Qualifications

• Advocate for residents and coordinate services.
• Engage with community resources to support elderly residents.
• Identify and connect residents with appropriate services and programs.

Responsibilities

• Advocate, organize, and deliver results for residents.
• Coordinate programs and activities for residents.
• Act as liaison to community agencies and negotiate discounts.
• Engage residents to identify needs and refer to services.
• Develop a resource directory of local providers.
• Sponsor educational events on health care and support services.
• Provide quality customer service and assist with basic needs.
• Assist residents with community services like meals, transportation, and day care counseling.
• Monitor and report feedback from residents and families.
• Manage internal and external relationships with strong communication.

Skills

Advocacy

Coordination

Community outreach

Problem solving

Education

Bachelor’s degree in social work or related field

Job description

Job Description:

Competitive Pay - Awesome Benefits!

Work Type: Part Time

Location: Newberry Heights-50 units located:

5819 Newberry Ave Memphis, TN 38115

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience:

• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx- 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.Complimented with a Healthcare Flexible SpendingAccountorEmployerfunded Health Savings Account. Includes Fertility & Family Building Support,Weight Management, andChronic Condition Support.Parental Leave paid at 100% for four weeks. Coverage begins first of the month following your date of hire!
• Dental&Vision coverage for you and your family with Nationwide providers.
• Company providedLife & ADD insurance and Disability coverage.
• Voluntary benefits such as Life & ADD for you and your family, AccidentInsurance,HospitalIndemnity,CriticalIllness, andPet Coverage.
• Flexible Spending Accountsfor Dependent Care (with company match) and Transportation & Parking .
• Well-being Programs including an enhanced EAP with mental health and work-lifesupport,tobaccocessation, andWell-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over timeand an _ additional _ company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off**(PTO) and9 paid Holidays.**

*Programs vary depending on Full Time, Part Time or Contingent Status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.