Service Coordinator I - Edgewood Village and Elk Riverview Terrace

National Church Residences; Richwood (WV); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical & Rx - 3 plan options

Fertility & Family Building Support

Parental Leave 100% for four weeks

Dental & Vision coverage

Life & ADD insurance

Well-being Programs

Tuition reimbursement

Job summary

National Church Residences is seeking a Service Coordinator to support two senior apartment communities in Richwood, WV. The role emphasizes advocacy, resident problem solving, and coordinating programs and services for residents.

You will engage with community agencies, develop a Resource Directory, and sponsor educational events to enhance health care access and life skills. The position is full-time, 35 hours per week, with a rotating schedule between Edgewood Village and Elk Riverview

Qualifications

• Bachelor's degree in social work or related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocates, organizes, problem-solves, and delivers results for residents.
• Coordinates programs and activities for residents.
• Liaisons with community agencies, networks with service providers, negotiates discounts where possible.
• Engages residents to identify needs and makes referrals to community services.
• Develops a Resource Directory listing state/local service providers.
• Sponsors educational events on health care, agency support, life skills and referrals.
• Provides quality customer service and addresses resident concerns.
• Assists residents in accessing community services such as housing, meals, transportation, personal services, and financial assistance.
• Monitors and relays feedback from residents and families.
• Manages relationships internally and externally with strong communication skills.

Skills

Advocacy

Organization

Problem solving

Resident services

Education

Bachelor's degree in social work or related field

Job description

Job Description

Competitive Pay - Awesome Benefits!

Work Type: Full Time- 35 hours per week

Pay: $19.00 per hour

Location: This position supports 2 buildings:

• Edgewood Village - 34 units, located at 40 Edgewood Ave., Richwood, WV 26261
• Elk Riverview Terrace - 36 units, located at 1 South Main St., Weber Springs WV 26288

Schedule: Monday through Friday, 7 hour days, spending 3 days at one building and 2 days at the other, with a rotating schedule.

Edgewood Village and Elk Riverview Terrace are senior apartment communities with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation's largest provider of affordable senior housing and health care services. We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

• Education: Bachelor's degree in social work or a related field preferred.
• Experience: Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
• Parental Leave paid at 100% for four weeks
• Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers
• Company provided Life & ADD insurance and Disability coverage
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and 9 paid Holidays

*Programs vary depending on Full Time, Part Time or Contingent Status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.