Service Coordinator: Generator Support & Sales

Central-Power-Systems-; Saint Peters (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Benefits including Medical, Rx,

Dental, Vision and Life insurance

401(k) with company match

Paid Time Off + 7 Company Paid Holidys

Job summary

Central Power Systems & Services seeks a Service Coordinator to develop service contracts and manage the work order process for generator services, delivering first-class customer service. The role also supports the outside sales team with site walks for start-up projects and coordinates PM maintenance with contractors and customers.

Ideal candidates will have strong communication, experience in processing work orders, and supervisory capabilities to lead a small crew of technicians while

Qualifications

• High school diploma or equivalent required.
• Relevant technical degree/diploma preferred.
• AS400 experience
• Experience in processing work orders
• Proactive thinking and effective verbal and written communication
• Customer-facing sales experience
• Supervisory experience in sales and/or service environment

Responsibilities

• Develop service contracts and manage the work order process for generator services.
• Support outside sales with site walks for start-up projects.
• Plan maintenance agreements for generators and extended warranties.
• Quote and close PM agreements/services for commercial customers.
• Review work orders and ensure documentation meets company standards.
• Supervise technicians and coordinate status of repairs.

Skills

Customer service

Sales experience

Supervisory experience

Verbal and written communication

Proactive thinking

AS400 knowledge

Education

High school diploma or equivalent

Relevant technical degree/diploma preferred

Tools

AS400

Job description

Central Power Systems & Services seeks a Service Coordinator to develop service contracts and manage the work order process for generator services, delivering first-class customer service. The role also supports the outside sales team with site walks for start-up projects and coordinates PM maintenance with contractors and customers.

Ideal candidates will have strong communication, experience in processing work orders, and supervisory capabilities to lead a small crew of technicians while