Service Coordinator: Front-End Ops & Training Lead

Meijer Inc.; Marquette (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs

Job summary

Meijer in Marquette, MI is seeking a Service Coordinator to lead front-end operations, coordinate checkout flow, and ensure cleanliness and service standards. You will assign tasks to cashiers, service desk, and courtesy team members to meet productivity goals and customer expectations.

The role emphasizes on-the-job training, staff coaching, and ensuring strong customer satisfaction through efficient labor utilization and issue resolution.

Qualifications

• Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team).
• Strong communication and organizational skills.
• Ability to operate cash register system and financial services equipment.

Responsibilities

• Coordinate front-end operations to ensure a smooth customer experience.
• Assign tasks to team members and monitor shift hand-offs.
• Coach staff and train on market programs and development initiatives.

Skills

Communication

Customer service

Organizational skills

Detail orientation

Sense of urgency

Education

Service Coordinator training curriculum

Tools

Cash register system

Job description

Meijer in Marquette, MI is seeking a Service Coordinator to lead front-end operations, coordinate checkout flow, and ensure cleanliness and service standards. You will assign tasks to cashiers, service desk, and courtesy team members to meet productivity goals and customer expectations.

The role emphasizes on-the-job training, staff coaching, and ensuring strong customer satisfaction through efficient labor utilization and issue resolution.