Service Coordinator for Home Care

Beulah Home Care LLC; Mason (OH); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Résumé du poste

Beulah Home Care LLC in Mason, Ohio, is seeking a Service Coordinator to manage intake, eligibility verification, and care coordination for new clients, with a Monday–Friday schedule from 8:30 a.m. to 4:30 p.m.

You will liaise with families, counties, and medical providers, ensure accurate intake documentation, participate in care conferences, and act as the main point of escalation for service-delivery issues while adhering to SOPs and state/federal regulations.

Qualifications

• Previous experience in Home Care/ Health Care, Program Management, Case Management, Medicaid and waivers is a Plus!

Responsabilités

• Oversee the intake process for all new clients, ensuring timely and accurate eligibility verification and service set up.
• Receive and review referrals for new clients, verifying eligibility for waiver services and confirming active service authorizations with the relevant county.
• Conduct intake assessments to gather comprehensive information about the client’s care needs, medical history preferences and support network.
• Coordinate with the family, county coordinator and medical providers to complete all required intake documentation within the timeframe specified by DODD, Medicaid, Medicare, Private Insurance.
• Ensure all intake documentation is filed accurately in the client's record prior to the first service delivery date.
• Attend county-level team meetings or care conferences for assigned clients as required.
• Serve as the primary point of escalation for any service delivery issues, disputes or authorization delays affecting clients.
• Follow all Standard Operating Procedures pertaining to Beulah Home Care LLC and comply with all applicable federal and Ohio state regulations.

Description du poste

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Come join our growing home care agency in Mason, OH. Beulah Home Care LLC is seeking an outgoing, ambitious, motivated and forward-thinking individual to join our team as a Service Coordinator. Monday through Friday 8:30 a.m. to 4:30 p.m.

Core Responsibilities

• Oversee the intake process for all new clients, ensuring timely and accurate eligibility verification and service set up.
• Receive and review referrals for new clients, verifying eligibility for waiver services and confirming active service authorizations with the relevant county.
• Conduct intake assessments to gather comprehensive information about the client’s care needs, medical history preferences and support network.
• Coordinate with the family, county coordinator and medical providers to complete all required intake documentation within the timeframe specified by DODD, Medicaid, Medicare, Private Insurance.
• Ensure all intake documentation is filed accurately in the client's record prior to the first service delivery date.
• Attend county-level team meetings or care conferences for assigned clients as required.
• Serve as the primary point of escalation for any service delivery issues, disputes or authorization delays affecting clients.
• Follow all Standard Operating Procedures pertaining to Beulah Home Care LLC and comply with all applicable federal and Ohio state regulations.

Previous experience in Home Care/ Health Care, Program Management, Case Management, Medicaid and waivers is a Plus!