Service Coordinator - Fast-Paced, Entry-Level with Benefits

Boucher Automotive Group; West Bend (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation

Health, dental, and vision insurance

401(k) with employer match

Job summary

Gordie Boucher Ford of West Bend is seeking a Service Coordinator to join our busy service team. In this entry-level role, you’ll be the first point of contact for service customers, handling calls, scheduling appointments, coordinating courtesy shuttle rides, and assisting with fleet repair orders.

No dealership experience required—training is provided. The ideal candidate is customer-service focused, organized, reliable, and quick to learn new software, including Windows Office, in a

Qualifications

• Customer-service focused with excellent communication skills.
• Organized, reliable, and able to multitask effectively.
• Comfortable working in a fast-paced environment.
• Proficient with basic computer software (Windows Office); able to learn new programs/portals quickly.

Responsibilities

• Answering incoming calls and scheduling service appointments.
• Coordinating courtesy shuttle rides, drivers, and pick-up/delivery service.
• Managing and submitting fleet business repair orders.
• Making occasional outbound calls to schedule recall work and generate new business.

Skills

Customer service

Communication

Organized

Multitasking

Tools

Windows Office

Job description

Gordie Boucher Ford of West Bend is seeking a Service Coordinator to join our busy service team. In this entry-level role, you’ll be the first point of contact for service customers, handling calls, scheduling appointments, coordinating courtesy shuttle rides, and assisting with fleet repair orders.

No dealership experience required—training is provided. The ideal candidate is customer-service focused, organized, reliable, and quick to learn new software, including Windows Office, in a