Service Coordinator & Dispatch Specialist

Southland Industries; Carrollton (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) plan with 50% company match

100% paid medical, dental, and vision insurance

Annual bonus program

Paid parental leave

Training and professional development opportunities

Job summary

Southland Industries, located in Carrollton, Texas, seeks an Administrative Support professional for its Service Team. The role involves responding to customer inquiries, dispatching technicians, and processing invoicing. Ideal candidates will have solid communication and customer service skills, attention to detail, and a high school diploma or GED.

Benefits include a 401(k) plan with company match, medical/dental/vision insurance, and paid parental leave. Join a team committed to growth and innovation.

Qualifications

• 2+ years related experience and/or training.

Responsibilities

• Provides administrative support to Service Team.
• Assigns and dispatches service technicians to customer calls.
• Manages work order documents and invoicing.
• Researches and resolves discrepancies.
• Partners with team members on accounts receivable.

Skills

Solid customer service skills

Solid verbal and written communication skills

Good attention to detail

Ability to multi-task and prioritize

Good Excel and Word skills

Education

Minimum high school diploma or GED

Associate degree (AA) preferred

Job description

Southland Industries, located in Carrollton, Texas, seeks an Administrative Support professional for its Service Team. The role involves responding to customer inquiries, dispatching technicians, and processing invoicing. Ideal candidates will have solid communication and customer service skills, attention to detail, and a high school diploma or GED.

Benefits include a 401(k) plan with company match, medical/dental/vision insurance, and paid parental leave. Join a team committed to growth and innovation.