Service Coordinator

LHH; Winston-Salem (NC); Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

LHH is partnering with a client in Winston-Salem to hire a Service Coordinator. This on-site role supports office staff, maintenance, and field technicians, handling dispatch, scheduling, and updates through Dynamics.

The position is full-time with benefits, offering $45-60k annually depending on experience. The ideal candidate has 3–5 years in service coordination and dispatch, ERP and Excel proficiency, excellent communication, and strong organizational skills to manage multiple tasks

Qualifications

• 3-5 years experience as a Service Coordinator.
• 3-5 years experience scheduling and/or dispatching Technicians.
• ERP and Microsoft Excel experience required.
• Strong communication skills and ability to multi-task.
• Strong attention to detail and organizational skills.

Responsabilités

• Act as liaison between Sales Reps., customers and internal service and maintenance departments
• Enter new order requests with all specifications including part numbers, customer information, etc.
• Receive parts requests and place PO’s with vendors
• Schedule and dispatch Technicians for service and/or maintenance
• Provide consistent customer updates throughout job’s lifecycle
• Track each job through to completion using Dynamics

Connaissances

Communication skills

Multi-tasking

Attention to detail

Outils

ERP

Microsoft Excel

Description du poste

LHH is partnering with a client in Winston-Salem searching for a Service Coordinator! This role will work closely with office staff, maintenance and Field Technicians. This will be a permanent role with full benefits paying $45-60k depending on experience and will be onsite M-F 8-5. Must have prior experience dispatching and scheduling Technicians to be eligible for this opportunity!

Responsibilities:

• Act as liaison between Sales Reps., customers and internal service and maintenance departments
• Enter new order requests with all specifications including part numbers, customer information, etc.
• Receive parts requests and place PO’s with vendors
• Schedule and dispatch Technicians for service and/or maintenance
• Provide consistent customer updates throughout job’s lifecycle
• Track each job through to completion using Dynamics

Qualifications:

• 3-5 years experience as a Service Coordinator
• 3-5 years experience scheduling and/or dispatching Technicians
• ERP and Microsoft Excel experience required
• Strong communication skills and ability to multi-task
• Strong attention to detail and organizational skills