Service Coordinator

LHH; High Point (NC); Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

LHH is partnering with a client in Winston-Salem for a Service Coordinator role. This on-site position supports office staff, maintenance, and field crews, with a 45–60k salary range and standard M-F hours.

Ideal candidates will have 3–5 years in service coordination and scheduling/dispatching; ERP and Excel proficiencies are required. This permanent role offers full benefits and on-site work.

Qualifications

• 3-5 years experience as a Service Coordinator.
• 3-5 years experience scheduling and/or dispatching Technicians.
• ERP and Microsoft Excel experience required.
• Strong communication skills and ability to multi-task.
• Strong attention to detail and organizational skills.

Responsabilités

• Act as liaison between Sales Reps., customers and internal service and maintenance departments.
• Enter new order requests with all specifications including part numbers, customer information, etc.
• Receive parts requests and place PO’s with vendors.
• Schedule and dispatch Technicians for service and/or maintenance.
• Provide consistent customer updates throughout job’s lifecycle.
• Track each job through to completion using Dynamics.

Connaissances

Communication skills

Multi-tasking

Attention to detail

Organizational skills

Liaison between teams

Outils

ERP

Microsoft Excel

Description du poste

LHH is partnering with a client in Winston-Salem searching for a Service Coordinator! This role will work closely with office staff, maintenance and Field Technicians. This will be a permanent role with full benefits paying $45-60k depending on experience and will be onsite M-F 8-5. Must have prior experience dispatching and scheduling Technicians to be eligible for this opportunity!

Responsibilities:

• Act as liaison between Sales Reps., customers and internal service and maintenance departments
• Enter new order requests with all specifications including part numbers, customer information, etc.
• Receive parts requests and place PO’s with vendors
• Schedule and dispatch Technicians for service and/or maintenance
• Provide consistent customer updates throughout job’s lifecycle
• Track each job through to completion using Dynamics

Qualifications:

• 3-5 years experience as a Service Coordinator
• 3-5 years experience scheduling and/or dispatching Technicians
• ERP and Microsoft Excel experience required
• Strong communication skills and ability to multi-task
• Strong attention to detail and organizational skills