Service Coordinator

MyPath; Washington (District of Columbia); Presencial; USD 43.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, Vision Insurance

PTO after 60 days

401k with ESOP

Referral Bonus Program

Tuition Reimbursement and Loan Pay‑dow

Employee Assistance Programs

Descripción de la vacante

MyPath seeks a Service Coordinator to oversee client services, develop ISP plans, supervise staff, and coordinate care across programs. The role acts as the primary liaison between guardians, clients, and HIL and involves ensuring service delivery per ISP and managing household operations.

The position requires strong communication and organizational skills, plus the ability to travel to different locations and respond to emergencies as needed.

Formación

• Must have excellent communication and organizational skills.
• Experience in long term care setting and supervisory roles preferred.
• Ability to travel to different work locations, training sessions, and meetings.

Responsabilidades

• Develop and manage ISP for assigned clients.
• Ensure ISP-delivered services across programs.
• Respond to emergencies including outside normal hours.
• Manage medical treatment supplies and train direct care staff.
• Serve as primary contact for hospital staff during emergencies.

Conocimientos

Communication skills

Organizational skills

Flexibility and initiative

Travel to different work locations

Educación

High School Diploma or equivalent

Bachelor’s degree preferred

Descripción del empleo

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for a Service Coordinator (SC) to join our team. A Service Coordinator (SC) ensures the delivery of outlined client services for multiple programs, supervises direct reports, oversees operation of assigned households, and serves as the primary contact between the guardian, client, and HIL.

As a Service Coordinator, you will:

Develop and manage individual service plans (ISP) for assigned clients

Ensure delivery of services outlined in ISP for client population across multiple programs

Respond to program emergencies including those outside normal business hours

Ensure medical treatment supplies are available within programs and direct care staff are trained on administration and logging of required treatments

Serve as primary contact for hospital staff regarding emergency treatments and hospital stays

Oversee household operations including: maintenance reports, menu development, grocery shopping, housekeeping, vehicle maintenance, and activity planning

Perform HR and payroll functions for direct reports including: interviews, orientations, training, performance monitoring and evaluation, coaching, and corrective action

Manage client funds and valuables in a responsible manner

Additional Information

Benefits:

Salary of $50000/year

Health, Dental, and Vision Insurance

PTO after 60 days

401k with ESOP benefits

Referral Bonus Program - $2,000 Bonus per positive referral

Tuition Reimbursement and Loan Pay-down Programs

Employee Assistance Programs

Qualifications:

High School Diploma or equivalent, Bachelor’s preferred

Valid Wisconsin driver’s license with a minimum of 3 years of acceptable driving record

Personal vehicle with insurance

3 years experience in long term care setting and 2 years supervisory experience

Excellent communication and organizational skills

Flexibility, autonomy, responsiveness, and a high level of initiative

Ability to travel to different work locations, training sessions, and meetings

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion
• Accountability
• Teamwork
• Openness
• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.