Service Coordinator

Associa; Washington (District of Columbia); On-site; USD 28,000 - 32,000; Full time

Job summary

Associa, a leading provider of community management services, is seeking a Maintenance Service Coordinator for a condominium community in Washington, DC. You will support field technicians, administer information for billing, issue and track work orders, and assist the Maintenance Manager on various projects.

Qualifications include a high school diploma or GED, 1+ years in customer service or data entry, and proficiency with MS Office.

Qualifications

• High school diploma or GED required.
• 1+ years in customer service, data entry or clerical work.
• Ability to manage multiple projects, prioritize tasks and meet deadlines.
• Proficient in MS Word, Excel, and Outlook.
• Proactive with strong attention to detail.

Responsibilities

• Identify and resolve maintenance, materials, supplies, and staffing problems.
• Maintain, update, and plan the schedule, including assigning tasks to staff and contractors.
• Inspect sites regularly, respond to complaints and evaluate status and needs.
• Review, evaluate, and prioritize maintenance requests.
• Report on activities, budget, supplies, and planned projects.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

MS Office

Job description

Location

Washington , District Of Columbia , United States

Job Description

CMC, an Associa company, is hiring a Maintenance Service Coordinator for its condominium community in Washington, DC.

The Maintenance Coordinator serves as in-office support for the field service technicians. Thisposition is responsible for administering the collection and compilation of information for billing.Issuing, scheduling, processing & tracking the completion of work orders. Serve in a support role forthe Maintenance Manager with various projects.

Job Duties and Responsibilities

• Identify and resolve maintenance, materials, supplies, and staffing problems.


• Maintain, update, and plan the schedule, including assigning tasks to staff and hiringcontractors.


• Inspect sites regularly, responding to complaints and evaluating current status and needs.


• Review, evaluate, and prioritize requests for maintenance.


• Report on activities, budget, supplies, and planned projects.


• Other duties as assigned.

Hourly pay rate: $20-$23.

Requirements

• High school diploma or GED equivalent is required.


• 1+ years of customer service, data entry, clerical experience.


• Ability to manage multiple projects at the same time, prioritize tasks, and meet important deadlines.


• Well versed in MS Suite (word, Excel, Outlook).


• Proactive, takes the initiative, attention to detail.

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Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.