Service Coordinator

Workstream; Newtown Township (Delaware County); On-site; USD 30,000 - 40,000; Full time

Job summary

Workstream in Newtown Township is looking for friendly and organized individuals to fill the Service Coordinator role at our restaurant. The ideal candidate should thrive in a fast-paced environment, managing table bookings and welcoming guests.

Key responsibilities involve multitasking greeting guests, preparing the dining area, and ensuring a clean work environment. With a requirement of at least 6 months of hosting experience and knowledge of table management systems, we aim to create an inclusive atmosphere that values teamwork and growth.

Qualifications

• Must have at least 6 months of Hosting experience in a restaurant environment.
• Experience with table management systems is required.
• Must be able to work weekends and holidays.

Responsibilities

• Greet and seat guests, take reservations, and answer questions.
• Prepare the dining room and maintain cleanliness.
• Anticipate guests’ needs and run food to the correct table.

Skills

Hosting experience

Table management systems

Multitasking

Guest service

Problem-solving

Bilingual (Spanish)

Tools

SevenRooms

Resy

Open Table

Job description

Looking for friendly, organized, welcoming, highly motivated individuals who will thrive in a fast-paced, team-oriented restaurant environment.

The right person for this role should be able to multitask, greet and seat guests, take reservations, answer questions, correctly route calls, invite potential guests inside who are viewing the outside menu board and handle guests' takeout meals. Additional duties include preparing the dining room, having awareness of diners and table maintenance, anticipating guests’ needs, keeping a clean work environment, running food to the correct table and correct guest, and be a problem-solver and a team player.

Job Requirements

• Service Coordinators must have at least 6 months of Hosting experience in a restaurant environment.
• Service Coordinators must have experience with table management systems such as SevenRooms, Resy or Open Table.
• Manage waiting lists in a high volume environment to accurately set guest expectations.
• Must be able to work weekends and Holidays.
• Spanish is a plus.
• Be at least 16 years of age.
• Must be eligible to work in the United States.

We are an equal opportunity employer. We foster an inclusive work environment characterized by respect, learning, growth, and accountability.