Service Coordinator

Platinum Coastal Group; Lee's Summit (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Platinum Coastal Group seeks an entry-level, on-site coordinator in Lee's Summit, MO to manage service requests and maintain smooth delivery of client services.

You will interact directly with customers and service teams, organize requests, and track progress while resolving routine issues in a fast-paced environment. This role emphasizes clear communication, organization, and dependable service delivery.

Qualifications

• Entry-level position requiring strong communication and organization.
• Comfort working face-to-face with customers in a fast-moving environment.
• Transferable experience from retail, hospitality, or people-facing roles is a plus.

Responsibilities

• Receive and organize service requests.
• Communicate directly with customers and service teams.
• Coordinate timing, status updates, and follow-up.
• Help resolve routine service issues.

Skills

communication

organization

customer-service

Job description

Position Overview

This entry-level role coordinates customer requests, schedules, and service delivery in a fast-moving onsite environment.

Position Overview

This entry-level role coordinates customer requests, schedules, and service delivery in a fast-moving onsite environment.

Work environment:

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

What You’ll Do

• Receive and organize service requests
• Communicate directly with customers and service teams
• Coordinate timing, status updates, and follow-up
• Help resolve routine service issues

Who may thrive here:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: management,development,operations