Customer Service Coordinator

JG Elite; Fargo (ND); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid training

Early exposure to leadership

Faster advancement for strong performers

Stable role with increasing responsibility

Job summary

A customer service-focused company in Fargo, North Dakota, is seeking a Customer Service Coordinator to manage communication and support smooth operations. The role involves handling customer inquiries, confirming appointments, and coordinating with internal teams. Ideal candidates will have 1-2 years of experience, possess strong organizational skills, and communicate effectively. The position offers full-time hours with paid training and opportunities for advancement.

Qualifications

• 1-2 years of prior work experience required.
• Strong organizational skills and a detail-oriented mindset.
• Ability to communicate clearly and professionally.

Responsibilities

• Handle inbound customer communication and questions.
• Confirm appointments and schedules.
• Coordinate between customers and internal teams.
• Track updates accurately in internal systems.
• Monitor daily workflows and flag issues.

Skills

Organizational skills

Clear communication

Detail-oriented

Job description

About the Role

The Customer Service Coordinator manages communication between the team and customers. This role focuses on organization, responsiveness, and clarity. It fits people who enjoy helping others, keeping information accurate, and supporting smooth daily operations.

What You Will Do

• Handle inbound customer communication and questions
• Confirm appointments, schedules, and next steps
• Coordinate between customers and internal teams
• Track activity, notes, and updates accurately in internal systems
• Monitor daily workflows and flag issues when needed
• Support leadership with administrative and coordination tasks
• Help improve processes as the team grows

What We Offer

• Full-time schedule
• Paid training on systems and processes
• Early exposure to leadership and operations
• Faster advancement for strong performers
• Stable role with increasing responsibility

Who Thrives Here

• You have 1-2 years of prior work experience
• You are highly organized and detail-oriented
• You communicate clearly and professionally
• You want to grow quickly into higher-responsibility roles

Ready to move forward faster?

Apply today and join a team where organization, reliability, and initiative create real opportunity.