Service Coordinator

Western Branch Diesel Llc; Baltimore (MD); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401k with matching

Paid Holidays

Disability and life insurance

Employee Assistance Program (EAP)

Monthly performance incentives

Relocation opportunities

Job summary

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Coordinator at our Baltimore, MD location. You will provide administrative support to the service team and coordinate with field technicians to keep customers informed on repair status.

The ideal candidate is organized, able to multi-task, with strong customer service and communication skills. This full-time position offers competitive pay, benefits, and opportunities for advancement within a long-established

Qualifications

• Organized with ability to multi-task and possess good customer and communication skills.

Responsibilities

• Provide administrative assistance to support the service team
• Support the complete repair process including opening repair orders, coordinating with field technicians, communicating repair cost & time estimates to customers, and repair order billing
• Promptly address and resolve customer concerns and service follow-up issues
• Maintain open communication with field technicians, management team and customers regarding job status
• This position requires occasional driving

Skills

Customer service

Communication skills

Organizational skills

Multi-tasking

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Office/Clerical Baltimore, MD, US 4 Attachments

4 days ago Requisition ID: 6012

Salary Range: $50,000.00 To $60,000.00 Annually

Curtis Power Solutions

$50,000-$60,000/year DOE

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Coordinator at our location in Baltimore, MD. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Key Responsibilities

• Provide administrative assistance to support the service team
• Support the complete repair process including opening repair orders, coordinating with the field technicians, communicating repair cost & time estimates to customers, and repair order billing
• Promptly address and resolve customer concerns and service follow-up issues
• Maintain open communication with field technicians, management team and customers regarding job status
• T his position requires occasional driving

Why Indel Power Group

• Competitive compensation package, DOE
• Monthly performance incentives
• Rewarding work environment
• Opportunities for relocation & advancement
• Long established, family-owned business
• Short-term/long-term disability and employee lifeinsurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Holidays

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

INDPR2

Attachments (4)

EEO_Supplement.pdf

EEO_poster_.pdf