Service Coordinator

Dovell & Williams; Baltimore (MD); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Monthly incentives

Relocation opportunities

Disability & life insurance

401k with match

EAP

Paid holidays

Job summary

Curtis Power Solutions in Baltimore, MD is seeking a Service Coordinator to join our office/clerical team. The role provides administrative support to the service group and helps coordinate repairs, scheduling, and billing.

You will communicate with field technicians and customers, update job statuses, and assist with cost and time estimates. Some driving may be required. We offer competitive pay, benefits and opportunities for advancement.

Qualifications

• Duties described in the ad

Responsibilities

• Provide administrative assistance to support the service team
• Support the complete repair process including opening repair orders, coordinating with the field technicians, communicating repair cost & time estimates to customers, and repair order billing
• Promptly address and resolve customer concerns and service follow-up issues
• Maintain open communication with field technicians, management team and customers regarding job status
• This position requires occasional driving

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Office/Clerical Baltimore, MD, US 4 Attachments

Salary Range: $50,000.00 To $60,000.00 Annually

Curtis Power Solutions

$50,000-$60,000/year DOE

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Coordinator at our location in Baltimore, MD. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Key Responsibilities

• Provide administrative assistance to support the service team
• Support the complete repair process including opening repair orders, coordinating with the field technicians, communicating repair cost & time estimates to customers, and repair order billing
• Promptly address and resolve customer concerns and service follow‑up issues
• Maintain open communication with field technicians, management team and customers regarding job status
• T his position requires occasional driving

Why Indel Power Group

• Competitive compensation package, DOE
• Monthly performance incentives
• Rewarding work environment
• Opportunities for relocation & advancementLong established, family-owned business
• Short-term/long-term disability and employee lifeinsurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Holidays

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Attachments (4)

EEO_Supplement.pdf

EEO_poster_.pdf