Service Coordination Specialist

Viking Automatic Sprinkler Company; Rockford (IL); On-site; USD 27,552 - 34,440; Full time

Job summary

A leading fire protection service provider in Rockford, Illinois is seeking a Service Coordinator to ensure seamless operations and client satisfaction. This role requires excellent communication skills and the ability to multitask effectively. The ideal candidate should have a high school diploma, prior administrative experience, and proficiency in Microsoft Office. Competitive pay of $20-$25/hr based on experience is offered.

Qualifications

• Prior work as an Office/Administrative Assistant or similar role.
• Experience with project management and billing platforms preferred.
• Ability to communicate with all levels of leadership and customers.

Responsibilities

• Coordinate daily with office and field teams.
• Answer incoming service requests via phone and email.
• Process payroll weekly.

Skills

Attention to detail

Communication skills

Multitasking

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Tools

Project management platforms (e.g., Service Trade)

Job description

A leading fire protection service provider in Rockford, Illinois is seeking a Service Coordinator to ensure seamless operations and client satisfaction. This role requires excellent communication skills and the ability to multitask effectively. The ideal candidate should have a high school diploma, prior administrative experience, and proficiency in Microsoft Office. Competitive pay of $20-$25/hr based on experience is offered.