HVAC Sales & Scheduling Coordinator

Best Care Home Services; Bartlett (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Best Care Home Services in Bartlett, TN is seeking a Sales Coordinator to be the central link between customers, Comfort Advisors, service technicians, and the installation team.

You will qualify leads, schedule appointments, manage quotes, track opportunities in ServiceTitan, and ensure a smooth handoff from lead to completed installation. The role requires strong organization, clear communication, and a proactive customer-facing approach in a fast-paced home services environment.

Qualifications

• Exceptional organizational and multitasking abilities.
• Strong written and verbal communication skills.
• High attention to detail and process accuracy.
• Ability to prioritize effectively in a rapidly changing environment.
• Strong customer service and relationship-building skills.

Responsibilities

• Lead Management & Qualification: Manage inbound sales leads and customer inquiries; Qualify prospects and gather HVAC needs; Hand off to the appropriate sales professional.
• Strategic Scheduling & Sales Coordination: Schedule appointments for Comfort Advisors based on availability and needs; Maintain the sales dispatch board; Communicate updates to customers and team.
• Quote & Opportunity Management: Prepare and manage quotes; Follow up on large or strategic quotes; Track opportunities towards a purchasing decision.

Skills

Organizational skills

Communication skills

Attention to detail

Prioritization

Customer service

Adaptability

Tools

ServiceTitan

Microsoft Outlook

Microsoft Teams

Power BI

Job description

Best Care Home Services in Bartlett, TN is seeking a Sales Coordinator to be the central link between customers, Comfort Advisors, service technicians, and the installation team.

You will qualify leads, schedule appointments, manage quotes, track opportunities in ServiceTitan, and ensure a smooth handoff from lead to completed installation. The role requires strong organization, clear communication, and a proactive customer-facing approach in a fast-paced home services environment.