Service Contoller

Beacon Mobility; Union (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Beacon Mobility is seeking a dispatcher to schedule and coordinate drivers and equipment across routes and locations. You will relay messages between drivers, supervisors, and customers, and prepare daily schedules and work orders to ensure on-time service.

Ideal candidates have at least 1 year of transportation experience and strong communication skills to resolve issues efficiently. This role supports our Easton Coach operations across the eastern United States.

Qualifications

• 1 year of transportation experience required.
• Strong communication and problem-solving skills preferred.

Responsibilities

• Schedule and dispatch drivers, vehicles, or equipment according to schedules or requests.
• Relay information to and from drivers and assistants via phone, radio, or text.
• Communicate with supervisors or customers to resolve issues or requests.
• Prepare daily work schedules and work orders.
• Maintain organized records of work requests, charges, and expenses.

Skills

Transportation experience

Job description

Easton Coach Company LLCResponsibility Profile:Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.Relay information such as work orders or other messages to and from drivers and driving assistants.Use telephones, two-way radios or text messages to contact employees.Speak with supervisors or customers to resolve problems, requests for services or equipment.Prepare daily work such as schedules.Prepare work orders for crew or receiving work orders from work crews.Facilitate communications within company assigned territories.Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.Perform other duties as assigned.QualificationsOne (1) year of transportation experience.Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.Easton Coach Company is a leader in passenger ground transportation, providing motorcoach and transit services to customers throughout the eastern United States.