Safety Manager

Beacon Mobility; North Carolina; On-site; USD 100,000 - 105,000; Full time

Job summary

Easton Coach Company LLC is seeking a trainer/lead for driver orientation and ongoing safety instruction. The role involves classroom and on-road training, ride-alongs, and evaluating driver performance to uphold high service standards.

Responsibilities include safety meetings, incident investigations, and maintaining records. CDL with Passenger Endorsement and a DOT medical card are required, with experience in a fast-paced transit environment preferred.

Qualifications

• Two years of demand-responsive customer service experience (paratransit, taxi, etc.).
• Knowledge of teaching/instructing individuals and groups and measuring training effectiveness.
• CDL license with Passenger Endorsement is required.
• DOT medical card issued by a company‑authorized provider.

Responsibilities

• Lead new hire orientation and driver training, including classroom and on‑road instruction.
• Conduct ride-alongs to observe driver performance and ensure policy compliance.
• Direct or support driver recruitment and interviews to hire qualified operators.
• Oversee safety training, incident investigation, and reporting; maintain safety and personnel records.
• Coordinate compliance with federal, state, and local laws; liaise with General Manager.

Skills

Leadership

Coaching

Teaching methods

Customer service

Safety training

Job description

Easton Coach Company LLC

Duties and responsibilities include:

Conducts new hire orientation and initial driver training, including classroom and on-road instruction. Provide appropriate road training and observation to ensure drivers adhere to policy and training procedures and comply with key performance areas. Assesses drivers based on customer service, passenger assistance, proper wheelchair/mobility aid securement, vehicle inspection, and more. Performs ride-along to observe drivers’ compliance with key performance areas. Responds to accidents and incidents while reporting them appropriately. Knowledge of principles and methods for teaching and instructing individuals and groups and measuring training effectiveness. Directs, conducts or supervises interviewing, selection, and recruitment of adequate operator applicants to effectively provide safe, efficient service. Manage driver training and may conduct driver training, recommend retraining, and discipline as required. Conduct or assist the General Manager with safety training and meetings. Conduct and review accident/incident investigations and complete reports, maintain complete safety files (example: accident/incident reports, I-9, bus reports, and worker compensation injury reports). Maintain or coordinate complete personnel record keeping. Maintain substance abuse file. Coordinate compliance with Federal, State, and local laws and work closely with the General Manager or Designee to accomplish company objectives. Complete additional duties as assigned. CDL License with Passenger Endorsement Required.

Minimum Requirements:

• Two (2) years previous demand-responsive customer service (paratransit, taxicab, ambulance, etc.).
• Knowledge of principles and methods for teaching and instructing individuals and groups and measuring training effectiveness.
• Department of Transportation (DOT) medical card issued by a company-authorized healthcare provider.
• Effective leadership, coaching, and mentoring abilities are necessary to identify others’ developmental needs and help others improve their knowledge and skills.
• Cooperative, energetic, and enthusiastic attitude.
• Dependable, stress-tolerant, and adaptable, with experience in a fast-paced, multi-functional environment preferred.
• CDL License with Passenger Endorsement Required.

Salary Range: $100,000- $105,000

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Why Beacon Mobility

We are a family of transportation companies across 25 states, providing Mobility Without Limits. Our focus to show that every ride matters by helping people live, learn, and achieve every day.

Who we are

Safe, reliable transportation for 100 Years Customized mobility solutions Serving students, patients, and 1,500+ communities Nearly 20,000 employees strong What we do best People First Safety Always School Bus & Special Education Paratransit Non‑Emergency Medical Alternative Student Transportation Why it matters Transportation creates opportunity Mobility builds independence Every Ride Matters

Easton Coach Company is a leader in passenger ground transportation, providing motorcoach and transit services to customers throughout the eastern United States.