Service Contoller

Beacon Mobility; North Carolina; On-site; USD 52,000 - 68,000; Full time

Job summary

Beacon Mobility seeks personnel to support Easton Coach Company LLC by scheduling and dispatching drivers and equipment, coordinating with supervisors and customers, and maintaining accurate records of work orders and expenses. This role emphasizes clear communication and responsive problem-solving across multiple locations.

Ideal candidates will have transportation experience, a strong organization mindset, and the ability to manage shifts, requests, and incident follow-ups in a dynamic

Qualifications

• One (1) year of transportation experience.

Responsibilities

• Schedule and dispatch drivers, vehicles or equipment to locations per schedules, requests, or needs.
• Relay information to drivers and driving assistants.
• Use telephones, two-way radios or text messages to contact employees.
• Speak with supervisors or customers to resolve problems or service requests.

Skills

Transportation experience

Job description

Easton Coach Company LLC Responsibility Profile

Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.

Relay information such as work orders or other messages to and from drivers and driving assistants.

Use telephones, two-way radios or text messages to contact employees.

Speak with supervisors or customers to resolve problems, requests for services or equipment.

Prepare daily work such as schedules.

Prepare work orders for crew or receiving work orders from work crews.

Facilitate communications within company assigned territories.

Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.

Perform other duties as assigned.

Qualifications

One (1) year of transportation experience.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Easton Coach Company is a leader in passenger ground transportation, providing motorcoach and transit services to customers throughout the eastern United States.

Why Beacon Mobility

We are a family of transportation companies across 25 states, providing Mobility Without Limits.

Our focus to show that every ride matters by helping people live, learn, and achieve every day.

Who we are Safe, reliable transportation for 100 Years Customized mobility solutions Serving students, patients, and 1,500+ communities Nearly 20,000 employees strong What we do best People First Safety Always School Bus & Special Education Paratransit Non‑Emergency Medical Alternative Student Transportation Why it matters Transportation creates opportunity Mobility builds independence Every Ride Matters