Service Contoller

Transport LLC; North Carolina; On-site; USD 42,000 - 52,000; Full time

Job summary

Easton Coach Company LLC is seeking a dispatcher/operations coordinator to schedule and dispatch drivers, vehicles, and equipment across multiple locations. The role involves relaying information, contacting staff via phone and radios, and resolving service-related issues with customers and supervisors.

Responsibilities include preparing daily schedules, processing work orders, maintaining records, and facilitating communications within the designated territories.

Qualifications

• One year of transportation experience.

Responsibilities

• Schedule and dispatch drivers, vehicles or equipment to locations according to schedules, customer requests or immediate needs.
• Relay information such as work orders or messages to and from drivers and driving assistants.
• Use telephones, two-way radios or text messages to contact employees.
• Speak with supervisors or customers to resolve problems or requests for services or equipment.
• Prepare daily work such as schedules.
• Prepare work orders for crew or receive work orders from crews.
• Facilitate communications within company assigned territories.
• Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
• Perform other duties as assigned.

Skills

Transportation experience

Job description

Easton Coach Company LLC

Responsibility Profile

• Schedul e and dispatc h drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs .
• Relay information such as work orders or other messages to and from drivers and driving assistants.
• Us e telephones, two-way radios or text messages to contact employees .
• Speak with supervisors or customers to resolve problems, requests for services or equipment .
• Prepar e daily work such as schedules .
• Prepa re work orders for crew or receiving work orders from work crews .
• Facilitate communications within company assigned territories .
• Keep and organiz e work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information .
• Perform other duties as assigned.

Qualifications

• One (1) year of transportation experience.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Easton Coach Company is a leader in passenger ground transportation, providing motorcoach and transit services to customers throughout the eastern United States.