Service Consultant

Hyundai Motor America; Millsboro (DE); Presencial; USD 26.000 - 38.000; Jornada completa

Descripción de la vacante

Hyundaicareers is seeking a Service Ambassador to help initiate automotive services and repairs, verify warranty coverage, and write repair orders. You will act as the communication link between customer and technician, ensuring needs and recommendations are clearly understood by both sides.

The role emphasizes excellent customer service, structured documentation, and contributing to a professional automotive team near beaches and bays.

Formación

• High School diploma required.
• Less than 1 year experience in automotive service or customer service.

Responsabilidades

• Initiate automotive services and repairs by ascertaining vehicle problems and service requests.
• Verify warranty and service contract coverage.
• Develop estimates and write repair orders.
• Maintain customer records and act as liaison between customer and technician.
• Ensure customer needs are understood by the technician and the needed repairs are understood by the customer.

Educación

High School

Descripción del empleo

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

Less than 1 year

Additional Information

Join our dynamic automotive service team as a Service Ambassador, where your skills will contribute to providing exceptional vehicle maintenance and customer satisfaction. We are committed to fostering a professional and supportive work environment that encourages growth and development within the automotive industry.

LIVE, WORK, AND PLAY NEAR THE BEACH AND THE BAY!