Service Consultant

Hyundai Motor America; Chester (Delaware County); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Hyundai Motor America is seeking a Service Consultant in Pennsylvania to initiate automotive services and repairs by identifying performance problems and service requests, and to verify warranty coverage and service contracts.

You will develop estimates, write repair orders, and maintain customer records, serving as the communication bridge between customers and technicians, ensuring needs are understood and recommended services are clearly explained.

Responsibilities

• Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests; verify warranty and service contract coverage; develop estimates; write repair orders; maintain customer records.
• Serve as the communicator and liaison between the customer and technician; ensure the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Job description

Service Consultant

Pennsylvania | Posted: September 14, 2026

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

A technician capable of diagnosing and repairing most systems of the automobile, with little guidance orsupport from an A-Tech, Shop Foreman, or Team Leader. Efficient and effective at on the job learning to applyto new vehicles and technology when concerns arise. Improved diagnostic skills through training & experience,and competent in complex mechanical repairs.