Service Consultant

Hyundai Motor America; Maryland; Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional development and training

Structured paid training

Pinnacle Awards Program

Job summary

Hyundai Motor America in Maryland seeks a service consultant responsible for initiating automotive services by identifying performance problems and service requests, verifying warranty coverage, and developing estimates.

You will write repair orders, maintain customer records, and act as the liaison between customers and technicians to ensure clear communication and satisfactory service.

Qualifications

• Must be able to verify warranty and service contract coverage.
• Develop estimates and write repair orders.
• Serve as liaison between customer and technician to ensure understanding of needs and work.

Responsibilities

• Identify vehicle performance problems and service requests.
• Communicate with technicians and customers to ensure needs are understood.
• Maintain customer records and service documentation.

Skills

Customer service

Communication

Warranty knowledge

Estimate preparation

Repair orders

Education

High School

Job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

Compensation may vary based on several factors, including individual performance, experience and market conditions.

What We Offer:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Structured, paid training leading to manufacturer and Group 1 recognition
• Pinnacle Awards Program

Employment Position: Full Time

Salary is not negotiable.

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