Service Consultant

Hyundai Motor America; Gautier (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

Hyundai Motor America in Gautier, Mississippi seeks a service consultant responsible for initiating automotive services and repairs by identifying vehicle performance problems and service requests, verifying warranty coverage, developing estimates, writing repair orders, and maintaining customer records.

You will act as the liaison between customers and technicians, ensuring needs are understood by the technician and the recommended services are clear to the customer.

Qualifications

• High School education required.
• Dealership experience as a service advisor/consultant preferred.

Responsibilities

• Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests.
• Verify warranty and service contract coverage and develop estimates.
• Write repair orders and maintain customer records.
• Serve as liaison between the customer and technician to ensure mutual understanding of needs and recommendations.

Education

High School

Job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

Must have dealership experience as a service advisor/consultant.
dealertrack dms a plus.