Service Consultant

Hyundai Group; Bourbonnais (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Hyundai Motor America in Bourbonnais, IL seeks a Service Consultant to initiate automotive services and repairs by identifying problems and service requests, verify warranty coverage, develop estimates, write repair orders, and maintain customer records.

You will serve as the liaison between customers and technicians, ensuring needs are understood by the shop and recommended work is clearly explained to the customer.

Qualifications

• High School diploma or equivalent is required.
• 1–3 years of experience in a service-advisory role.
• CDK knowledge is a plus.

Responsibilities

• Initiate automotive services and repairs by identifying problems and service requests.
• Verify warranty and service contract coverage; develop estimates.
• Write repair orders and maintain customer records.
• Act as liaison between customer and technician, ensuring needs are understood by the shop.

Skills

Customer service

Communication

Education

High School

Tools

CDK

Job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

LOOKING FOR A SEASONED ADVISOR WHO KNOWS CDK

Employment Position: Full Time

Salary is not negotiable.

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